Product Reviews

imageCLASS MF5550

If your looking to move up from a single function copier, printer or facsmile to a multifunction business machine that can provide you with quality laser output, in a modern desktop design -then the imageCLASS® MF5550 will fit the bill. With all the features you need - copying, printing, faxing and scanning, the imageCLASS MF5550 has the functions you need to keep pace in any busy office. Multifunction performance and a 50-sheet Automatic Document Feeder, all add up to the perfect solution to upgrade from slower indiviual function machines. Copy letter-size documents at a speed of 19 copies-per-minute and enjoy the same speed for your laser printing. A Super G3 fax makes the handling of faxed documents fast and easy. A color scanner with CCD technology ensures that scanned images are more true to the original. You also have the ability to edit scanned text documents with the included OCR software. With one machine, you need only stock one consumable item, adding to the convenience. The Canon Single Cartridge System means you have one easy-to-replace cartridge without service calls or the inconvenient two-cartridge system.
Average Customer Rating:
4 out of 5
4
 out of 
5
4 out of 5(80%)customers would recommend this product to a friend.
Customer Reviews for imageCLASS MF5550
Review 1 for imageCLASS MF5550
Overall Rating
5 out of 5
5 out of 5
Features
5 out of 5
5 out of 5
Performance
4 out of 5
4 out of 5
Price/Value
5 out of 5
5 out of 5
Quality
5 out of 5
5 out of 5
Satisfaction
5 out of 5
5 out of 5
Nickname: Walker
Location: Whiting, NJ
Used this product for: more than 1 year
Expertise Level: Casual User
Product replacement: Yes
Works for me
Date: December 8, 2009
Pros: reliable, low toner cost
I've owned my unit for about 5 years. Usage has been light (about 15,000 total copies) because it's a home office. But I've used all three features; copy, FAX and scan. Except for an occasional paper jam and feed problem the unit has been reliable and produced very good quality copies. The paper jam problems disappeared when I began using 20 lb sheets. The feed drawer has always been a touchy nuisance, but you learn to live with it. I've used the scanner very rarely but I've been pleased at how easy it is to use.
The best feature is the low cost of toner. I get several year's use out of $60 worth of toner.
Review 2 for imageCLASS MF5550
Overall Rating
2 out of 5
2 out of 5
Features
3 out of 5
3 out of 5
Performance
2 out of 5
2 out of 5
Price/Value
2 out of 5
2 out of 5
Quality
1 out of 5
1 out of 5
Satisfaction
2 out of 5
2 out of 5
Nickname: Rain Maker
Location: Charlotte, NC
Used this product for: more than 1 year
Expertise Level: Advanced Amateur
Product replacement: Yes
Too many problems for me
Date: July 7, 2009
Cons: Flimsy Construction, unreliable, Difficult Setup, Difficult to use, Large Footprint
I found the printer / fax to be average at best. It has a hard time with faxes over 7-8 pages without jamming. The print quality is good but if you plan to use as a primary printer and fax....the fax has been a source of HUGE frustration. Overall I would not suggest this to anyone as I believe for the money there are better options on the market. A friend of mine purchased the same unit and has since sent it off once to be repaired. This is my personal opinion but I am a pretty confident that better and more dependable products are on the market.
Review 3 for imageCLASS MF5550
Overall Rating
4 out of 5
4 out of 5
Features
4 out of 5
4 out of 5
Performance
4 out of 5
4 out of 5
Price/Value
3 out of 5
3 out of 5
Quality
4 out of 5
4 out of 5
Satisfaction
4 out of 5
4 out of 5
Nickname: Lil
Location: Kentucky
Used this product for: more than 1 year
Expertise Level: Casual User
Product replacement: No
It does work with Vista
Date: May 10, 2009
I agree with previous comment about Vista. I google this printer and found suggestion on how to make this printer work with Vista. Yes, it did! It works wonderful with Vista. Love it! Thanks!
Review 4 for imageCLASS MF5550
Overall Rating
4 out of 5
4 out of 5
Features
4 out of 5
4 out of 5
Performance
5 out of 5
5 out of 5
Price/Value
5 out of 5
5 out of 5
Quality
4 out of 5
4 out of 5
Satisfaction
4 out of 5
4 out of 5
Nickname: Mack
It does work with Vista
Date: January 29, 2009
Pros: High Quality Output, fast print speed, durable, reliable, easy to use
a previous review stated it doesn't work with vista. This is not true. To make the driver run please right click the driver exe file and set it so that it runs the program as an xp compatible program.
the driver itself works, just not the installer for the driver.
4 of 6 people found this review helpful.
Review 5 for imageCLASS MF5550
Overall Rating
5 out of 5
5 out of 5
Features
4 out of 5
4 out of 5
Performance
5 out of 5
5 out of 5
Price/Value
4 out of 5
4 out of 5
Quality
5 out of 5
5 out of 5
Satisfaction
4 out of 5
4 out of 5
Nickname: Joan
Location: Allentown, PA
Used this product for: more than 1 year
Expertise Level: Advanced Amateur
Product replacement: Yes
Solid Workhorse of a Printer
Date: December 16, 2008
Pros: High Quality Output, fast print speed, durable, reliable, Easy Setup, easy to use
Except for its large size and inconvenient paper tray at the bottom, I have nothing but praise for this printer/copier/fax/scan machine. I have had it for several years now and worked it incredibly hard. The toner lasts a long time, and I have never had a malfunction of any kind. It is truly a dependable machine and great quality.
1 of 2 people found this review helpful.