We use the ipf825 on an almost daily basis. It is quick, simple to use and produces nice quality images. The paper is easy to load and ink cartridges are easy to swap out. We are perfectly happy with this plotter.
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Review 2 for imagePROGRAF iPF825
Date:March 22, 2013
Pros: High Quality Output
Cons: Difficult to use
Let me start off by saying that this plotter does produce some very nice prints in color or monochrome, but it is extremely difficult to use and manipulate. I’ve had numerous problems, many scrapped prints, and spent many hours trying to get this machine to work the way I and the rest of my office want it to. Some specific examples:
• At our company we primarily use either 30” or 36” paper, so we loaded one of each into our plotter. This led to a problem in that, when one roll runs out, the plotter started using the other roll without any notification. To make matters worse, the last bit of paper would catch on the roll, causing it to look like there was still sufficient paper. We finally found the setting that affects this. In order to STOP this automatic switching of paper, we had to ENABLE the setting “Automatically switch paper sources”. I don’t think I need to explain why that is confusing.
• Both the plotter and the Status Monitor frequently report one or both rolls as being “Empty” when they clearly are not. We use 500’ rolls, and manually input this distance every time we load a new one, so why it’s prematurely detecting it as empty I have no idea.
• Switching the orientation from Portrait to Landscape seems to have no effect. Checking the box “Rotate Page 90 degrees (Conserve Paper)” gave us the result we were looking for, but it would be helpful for the orientation settings to work as typically expected, or to indicate why they are not working this way. I’m sure it’s a simple settings change, but finding it can be difficult and time-consuming.
• When paper gets jammed, the plotter does nothing to tell you so. The screen indicates a hardware malfunction, and asks that you power it off and back on again. Naturally, this is not going to clear a paper jam.
• The print catcher that came with our plotter is useless. It collects prints into a messy pile which will quickly overflow onto the floor if someone isn’t there to manually attend to it. At times we need to plot hundreds of sheets, and this means someone has to sit there for hours collecting and organizing them. The thing is also very large and bulky, and in our particular situation it gets in the way and presents a tripping hazard.
I think this plotter could be very capable and effective, but it is too difficult to reach the intended result. We have spent inordinate amounts of time and materials fighting with this thing, and it’s left my coworkers and myself very frustrated and unsatisfied.