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Customer Reviews for VIXIA HF R400


Compact and easy-to-use, the VIXIA HF R400 is equipped with a Genuine Canon HD Video Lens with 53x Advanced Zoom for incredible range and reach.
Average Customer Rating:
3.25 out of 5
 out of 
(4 Reviews) 4
Open Ratings Snapshot
Rating Snapshot (4 reviews)
5 stars
4 stars
3 stars
2 stars
1 star
Customer Reviews for VIXIA HF R400
Review 1 for VIXIA HF R400
Nickname: Bad Max
Location: Boston
Used this product for: 6 to 12 months
Expertise Level: Professional or Expert
Mostly used for: Business
Canon Customer: 1 to 5 years
Product replacement: Yes

Great Camera

Overall Rating
5 out of 5
5 out of 5
Date:February 6, 2015
We purchased this camera for four reasons
Headphone Jack
Mic input
HD Video
Ghost Hunting
The price was the most important factor when purchasing this camera, and for around 200 bucks it is a great video camera. The only downside is we need to shoot in infrared light. We compromised and purchased green ghost lights and it does the job. Great picture, great smooth image stabilization and with the addition of the Rode Microphone the shows we produce are professional in look sound and feel.
We would have given this camera 5 stars, what the heck FIVE STARS!!!! If anyone knows how to convert this camera to IR capability!! We are READY!!!
Thanks Bad Max
1 of 1 people found this review helpful.
Review 2 for VIXIA HF R400
Nickname: Kit500
Location: South Orange, NJ
Used this product for: Less than 1 month
Expertise Level: Advanced Amateur
Mostly used for: Family & Friends
Canon Customer: more than 20 years
Product replacement: No

What were they thinking?

Overall Rating
1 out of 5
1 out of 5
Date:January 7, 2015
I had a simple job for this camera. Copy home movies off a screen and transfer to my computer. Simple? Try getting the video fill from the memory card to the hard drive. There is a selection of proprietary software that works with the camera. Only one of which works with the MP4 format that I work with. ImageBrowser EX with worthless for simple transfers of files. It is not intuitive, it is not flexible - it is not useful for anything I can think of.
Can you designate a folder for download? No it chooses and names. After the long importing process, you have a partial file that most likely cannot be opened (the manual says that you might not be able to open video on some systems - so just view them on the camera). I have spent all day trying to get this software and camera working (I am not a novice). What were they thinking?!?
3 of 7 people found this review helpful.
Review 3 for VIXIA HF R400
Nickname: Julio
Location: Skiing hills in Ontario
Used this product for: more than 1 year
Expertise Level: Hobbyist/Enthusiast
Mostly used for: Sports
Canon Customer: 1 to 5 years
Product replacement: Yes

Good value

Overall Rating
5 out of 5
5 out of 5
Date:November 15, 2014
I am a ski instructor. For filming skiing, it has all what's needed, except one feature (viewfinder, which the lack of I substituted with a gadget from a dollar store): below 32 degrees F rating, excellent 53 stabilized hand-held-able zoom, excellent picture quality, true slow motion - instant on the hill playback (60pps), output connectable to old video and HDMI of unbelievable quality - on a big HDTV screen you feel you are part of the motion, it fits into the inside pocket of the ski jacket, and the price is right for my possible falls on the hill.
The only feature lacking for recording skiing is no viewfinder, which in this desired price range is simply not available. Without a viewfinder any recording device is really useless for precision recording of skiing.
I did and do recommend this camcorder (with a dollar store gadget to substitute for a viewfinder) and would buy this same model should it not survive my possible fall.
3 of 3 people found this review helpful.
Review 4 for VIXIA HF R400
Nickname: R400 Owner
Location: USA
Used this product for: more than 1 year
Expertise Level: Professional or Expert
Mostly used for: Landscape/Nature
Canon Customer: 1 to 5 years
Product replacement: No

Limited Uses

Overall Rating
2 out of 5
2 out of 5
Date:October 26, 2014
This unit serves only in well lit situations and will fit in a pocket, as long as it is large and deep enough, making it convenient in certain situations.
In low or moderate light levels this unit functions very poorly, with output largely unacceptable for the viewer.
The stabilizer included works very poorly.
Needless to say, do not purchase this unit for indoor usage without additional lighting.
7 of 10 people found this review helpful.
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