This is a fantastic small bubble jet. Very reliable. For as long as I have it, I had not had a need to contact Canon. It does what it suppose to do so well that it is taken for granted. I contacted Canon bc of difficulty finding its ink in and found Canon's plans to discontinue producing it. What a shame!!! I have bragged right and left to everyone about this printer. And when I have looked at your products have not found anything comparable or 1/2 as good. This is great protable printer!!