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Customer Reviews for imageCLASS MF5550

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imageCLASS MF5550

Average Customer Rating:
4 out of 5
4
 out of 
5
(5 Reviews) 5
Open Ratings Snapshot
Rating Snapshot (5 reviews)
5 stars
2
4 stars
2
3 stars
0
2 stars
1
1 star
0
4 out of 5(80%)reviewers would recommend this product to a friend.
Customer Reviews for imageCLASS MF5550
Review 1 for imageCLASS MF5550
Nickname: Walker
Location: Whiting, NJ
Used this product for: more than 1 year
Expertise Level: Casual User
Product replacement: Yes

Works for me

Overall Rating
5 out of 5
5 out of 5
Features
5 out of 5
5 out of 5
Performance
4 out of 5
4 out of 5
Price/Value
5 out of 5
5 out of 5
Quality
5 out of 5
5 out of 5
Satisfaction
5 out of 5
5 out of 5
Date:December 8, 2009
Pros: reliable, low toner cost
I've owned my unit for about 5 years. Usage has been light (about 15,000 total copies) because it's a home office. But I've used all three features; copy, FAX and scan. Except for an occasional paper jam and feed problem the unit has been reliable and produced very good quality copies. The paper jam problems disappeared when I began using 20 lb sheets. The feed drawer has always been a touchy nuisance, but you learn to live with it. I've used the scanner very rarely but I've been pleased at how easy it is to use.
The best feature is the low cost of toner. I get several year's use out of $60 worth of toner.
Review 2 for imageCLASS MF5550
Nickname: Rain Maker
Location: Charlotte, NC
Used this product for: more than 1 year
Expertise Level: Advanced Amateur
Product replacement: Yes

Too many problems for me

Overall Rating
2 out of 5
2 out of 5
Features
3 out of 5
3 out of 5
Performance
2 out of 5
2 out of 5
Price/Value
2 out of 5
2 out of 5
Quality
1 out of 5
1 out of 5
Satisfaction
2 out of 5
2 out of 5
Date:July 7, 2009
Cons: Flimsy Construction, unreliable, Difficult Setup, Difficult to use, Large Footprint
I found the printer / fax to be average at best. It has a hard time with faxes over 7-8 pages without jamming. The print quality is good but if you plan to use as a primary printer and fax....the fax has been a source of HUGE frustration. Overall I would not suggest this to anyone as I believe for the money there are better options on the market. A friend of mine purchased the same unit and has since sent it off once to be repaired. This is my personal opinion but I am a pretty confident that better and more dependable products are on the market.
Review 3 for imageCLASS MF5550
Nickname: Lil
Location: Kentucky
Used this product for: more than 1 year
Expertise Level: Casual User
Product replacement: No

It does work with Vista

Overall Rating
4 out of 5
4 out of 5
Features
4 out of 5
4 out of 5
Performance
4 out of 5
4 out of 5
Price/Value
3 out of 5
3 out of 5
Quality
4 out of 5
4 out of 5
Satisfaction
4 out of 5
4 out of 5
Date:May 10, 2009
I agree with previous comment about Vista. I google this printer and found suggestion on how to make this printer work with Vista. Yes, it did! It works wonderful with Vista. Love it! Thanks!
1 of 1 people found this review helpful.
Review 4 for imageCLASS MF5550
Nickname: Mack

It does work with Vista

Overall Rating
4 out of 5
4 out of 5
Features
4 out of 5
4 out of 5
Performance
5 out of 5
5 out of 5
Price/Value
5 out of 5
5 out of 5
Quality
4 out of 5
4 out of 5
Satisfaction
4 out of 5
4 out of 5
Date:January 29, 2009
Pros: High Quality Output, fast print speed, durable, reliable, easy to use
a previous review stated it doesn't work with vista. This is not true. To make the driver run please right click the driver exe file and set it so that it runs the program as an xp compatible program.
the driver itself works, just not the installer for the driver.
6 of 9 people found this review helpful.
Review 5 for imageCLASS MF5550
Nickname: Joan
Location: Allentown, PA
Used this product for: more than 1 year
Expertise Level: Advanced Amateur
Product replacement: Yes

Solid Workhorse of a Printer

Overall Rating
5 out of 5
5 out of 5
Features
4 out of 5
4 out of 5
Performance
5 out of 5
5 out of 5
Price/Value
4 out of 5
4 out of 5
Quality
5 out of 5
5 out of 5
Satisfaction
4 out of 5
4 out of 5
Date:December 16, 2008
Pros: High Quality Output, fast print speed, durable, reliable, Easy Setup, easy to use
Except for its large size and inconvenient paper tray at the bottom, I have nothing but praise for this printer/copier/fax/scan machine. I have had it for several years now and worked it incredibly hard. The toner lasts a long time, and I have never had a malfunction of any kind. It is truly a dependable machine and great quality.
1 of 2 people found this review helpful.
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